About

Services

After more than two decades of dynamic growth, Foodchem has built a comprehensive and professional customer service framework, dedicated to delivering tailored support solutions that precisely address the unique requirements of each client.

Our integrated, end-to-end services encompass:

  1. (1) Full-Cycle Collaboration: Seamless support spanning pre-sales consultation, in-sales coordination, and post-sales service.
  2. (2) Secure & Professional Financial Services: Reliable, compliant, and flexible payment and financial solutions.
  3. (3) Technical R&D Support: Expert assistance in product development, formulation, and customization.
  4. (4) Efficient Logistics Network: A fast and streamlined system for warehousing, distribution, and supply chain management.
  5. (5) Private Label & OEM Solutions: Comprehensive custom packaging and manufacturing services for your own brand, covering functional proteins, hydrocolloids, food additives, sugar alternatives, and creatine gummies.
  6. (6) B2B Membership & Rewards Program: An industry-specific loyalty program offering exclusive benefits and a points accumulation system for our valued partners.

PRE-SALES/POST-SALES SERVICE PROCESS

  • Customer consultation
  • Demand docking
  • Product information and quotation
  • Order processing and payment plan
  • Product testing and international logistics
  • Feedback tracking
  • After-sales service

PROFESSIONAL FINANCIAL SERVICES

banking service

  • Flexible orders for the annual and semi-annual
  • Support global mainstream payment methods
  • Provide supply chain financial services
  • Customized international foreign exchange program

PROFESSIONAL PRODUCT DEVELOPMENT TECHNICAL SUPPORT SERVICES

  • Product quality testing
  • Application development
  • Innovative technology sharing
  • Expert advisory services

Efficient Warehousing and Logistics System

  • Global shipment
  • Short lead time
  • USA / Belgium / China
    warehouse support